Privacy Policy

Introduction

Welcome to InterviewPro's Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal information. At InterviewPro, we are committed to protecting your privacy and ensuring the security of your data. This policy applies to all users of our website, services, and applications. By using InterviewPro, you consent to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand how we handle your information.

Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect depend on how you interact with InterviewPro.

• Personal Information: This includes your name, email address, phone number, and any other information you provide when you register for an account, contact us, or use our services. For instance, when you sign up for interview coaching, we collect your name and contact details.
• Payment Information: If you purchase our services, we collect payment information such as credit card details or other financial information. This information is securely processed by our payment processors.
• Usage Data: We collect information about how you use our website and services, including the pages you visit, the features you use, and the time and duration of your activities. This helps us understand user behavior and improve our platform.
• Device Information: We collect information about the device you use to access InterviewPro, including the device type, operating system, browser type, and IP address. This information helps us optimize our website for different devices and browsers.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity and preferences. Cookies are small text files that are stored on your device. You can control cookies through your browser settings. For more information, please see our Cookies Policy.
• Interview-Related Data: In the context of providing interview coaching services, we may collect information about your past interview experiences, job history, skills, and career goals. This information is crucial for tailoring our coaching to your specific needs.

How We Use Your Information

We use your information for various purposes, including:

• Providing and Improving Services: We use your information to provide you with our interview coaching services, personalize your experience, and improve our website and services.
• Communication: We use your information to communicate with you, respond to your inquiries, and provide you with updates and information about our services.
• Payment Processing: We use your payment information to process your payments and prevent fraud.
• Marketing: With your consent, we may use your information to send you promotional materials and information about our services. You can opt out of receiving marketing communications at any time.
• Analytics: We use your information to analyze trends, track user behavior, and gather demographic information. This helps us understand how our website and services are used and improve them.
• Legal Compliance: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
• Personalization: We analyze the data collected, including interview-related data, to offer personalized coaching strategies and recommendations that are specifically tailored to enhance your interview performance.

How We Share Your Information

We may share your information with:

• Service Providers: We share your information with third-party service providers who help us provide our services, such as payment processors, hosting providers, and analytics providers. These service providers are contractually bound to protect your information and can only use it for the purposes we specify.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.
• Affiliates: We may share your information with our affiliates for business purposes, but they will handle your information in accordance with this Privacy Policy.
• With Your Consent: We may share your information with other parties with your explicit consent.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request the deletion of your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdraw Consent: If you have provided consent to the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at our contact page.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information, such as payment information, during transmission and storage.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
• Employee Training: We train our employees on data security best practices.
• Secure Storage: We store your personal data on secure servers with limited physical access, employing state-of-the-art security measures to prevent unauthorized entry.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining data for the duration of your active InterviewPro account and for a reasonable period afterward to address inquiries or resolve potential issues. Even after you close your account, we may retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or by sending you an email. Your continued use of InterviewPro after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.